Customer Relationship Management

Know the Customer’s Mind. Achieve a Quantum Jump in Sales.

OMS SUPPLE - CRM gives you a 360-degree view of customers, prospects, competitors and your sales force. This empowers you to develop customer-centric business strategies to serve and retain them better. You can boost sales by recording, integrating and analyzing information across pre-sales, sales and marketing teams and increase the rate of lead conversion into sales. You can manage and mentor your sales force, effectively, and do a lot more. The intelligence generated in the form of dashboards and reports enables you to gauge market trends make pro-active strategies to stay ahead of the pack.

  • Track leads to sales closure and improve the opportunity win ratio
  • Gain invaluable insights into customer preferences and develop customer-centric business strategies to serve and retain them better.
  • Achieve greater sales opportunities to boost your organizational revenue

Features

  • Sales Force Automation
  • Lead and Customer Management
  • Opportunities
  • Sales Forecast
  • Service Contracts
  • Customer History
  • Commission and Sales Region
  • Email, Calendar, Tasks
  • Dashboard Reports
  • Mobile and Web Interface
  • Alerts, Workflow and Notices
  • Lead Import from Website
CRM